Returns & Exchanges

At Cayden, we want you to be completely satisfied with your fashion investment, which is why we offer a 30-day return window for all unworn items in their original packaging. We strive to make the exchange and refund process as seamless as the style we deliver.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items with all original tags attached and include the printed return authorization slip inside the box.

• 3.
  Ship It Back

  Affix the pre-paid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund or store credit will be processed within 5 to 7 business days.